Privacy Policy

Last updated: December 26, 2025

Your Privacy at a Glance

Secure Data

We use industry-standard security measures to protect your information

Transparent Use

We only use your data to provide and improve our pool services

No Selling

We never sell or share your personal information with third parties

Introduction

Welcome to Shine Pool Cleaning. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services and tell you about your privacy rights and how the law protects you.

We may collect, use, store and transfer different kinds of personal data about you:

Identity Data: First name, last name, username or similar identifier
Contact Data: Billing address, service address, email address and telephone numbers
Financial Data: Payment card details and bank account information
Transaction Data: Details about payments and services you have received from us
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting
Usage Data: Information about how you use our website and services
Marketing Data: Your preferences in receiving marketing from us and communication preferences

How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To provide pool cleaning and maintenance services at your property
To process payments and manage our business relationship with you
To communicate with you about service appointments, changes, or updates
To send you marketing communications (only if you have opted in)
To improve our website and services based on your feedback and usage patterns
To comply with legal obligations and protect our legal rights

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Right to withdraw consent at any time

Cookies

Our website may use cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

Third-Party Links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

If you have any questions about this privacy policy or our privacy practices, please contact us: